Subscription Options

Please check your spam or junk mail folder.  If you still don’t see the email, contact our support team at support@symptommedia.com with your order details.

All Flex Plan subscriptions auto-renew unless canceled prior to the renewal date by going to “my account,” click billing and then cancel subscription.

All 1 Year Premium subscriptions auto-renew unless canceled more than 30 days prior to the renewal date by going to “my account,” click billing and then cancel subscription.

Flex plan subscriptions can be canceled at any time at any time by going to “my account,” click billing and then cancel subscription.  All payments made in accordance with the terms hereof shall be nonrefundable.

All 1 Year Premium Subscriptions auto-renew unless canceled more than 30 days prior to the renewal date by going to “my account,” click billing and then cancel subscription.

Your purchase provides a license for individual use and is not intended to be shared with others.  For information on group licenses or educational use, please contact us and/or request a price quote.

The Single User Subscription gives one user access to the Film Collection, CE Course Collection and Activities.  An Enterprise License gives multiple users in a Department, University, College or Organization access to the Film Collection + Activities Section and/or CE Course Collection.

The Single User Subscription gives one user access to the Film Collection, CE Course Collection and Activities.  An Enterprise License gives multiple users in a Department, University, College or Organization access to the Film Collection + Activities Section and/or CE Course Collection.

An Enterprise License gives all faculty, staff and students access to the Film Collection + Activities Section and/or CE Course Collection.  In this option, Films, Courses and Activities can be embedded in your Learning Management System and accessed remotely.

The Activities Section consists of pre-designed assignments for students and professionals to improve competency in assessment, evaluation and management.  This includes our:

Instructors use Symptom Media’s Activities Section to:

• Design questions tailored to course objectives
• Create assignments around DSM-5-TR Guided Films
• Write an assessment of a clinical case
• Test student competency
• Integrate into midterms, finals and exams

All Single User Subscription and Enterprise Licenses.

Yes.  When you sign up for an enterprise license, we will send you the Activities Section Answer Key.  If you don’t receive, please contact us and we will send.

Please note: this option is available for Department, University, or Organization-wide licenses only.

1. Go to our Film Library page
2. Select the film(s) that you’d like to embed in your Course LMS
3. Right click (or control click) the selected film
4. Choose the option “Copy Link”
5. Paste the Link within your Course LMS

Please note: this option is available for Department, University, or Organization-wide licenses only.

1. Make sure that you provide students with either:
   1. Full Film Library Login Credentials OR
   2. Test Section Login Credentials
2. Have students visit Symptom Media’s website, www.symptommedia.com
3. On the upper right, students will click the Login tab on Symptom Media’s website
4. Once on the Login page, students should enter Login Credentials.
5. Thereafter, students can click on links embedded within course LMS and access films directly.

Yes.  Symptom Media has two options for IP Authentication for Department, University and Organization-wide licenses:

1. Provide Symptom Media with your IP address(es) and/or IP address ranges.  We will add these IP addresses to your account and thereafter, when you visit our website from one of your registered IP Addresses, you will be able to access all content without having to login.
2. Via EzProxy.  When you’re ready to sign up for a department, university or organization-wide license, please let us know that you’d like to have EzProxy setup instructions.  We will provide you with setup instructions at this time.