3.2 Common Misconception

Common Misconception

Misconception: Technology issues will ruin the therapeutic relationship.

Facts: While technology issues can be frustrating for both the patient and the provider, they will not necessarily ruin the therapeutic relationship. The effect of technology issues on the therapeutic relationship will depend largely on how the provider handles the issue(s). This is why it is imperative for the provider to be prepared and plan ahead for possible issues that may arise.