1.1 What are common technology issues that can arise during teletherapy?

What are common technology issues that can arise during teletherapy?

  • Unreliable internet which can lead to:
    • The session abruptly cutting out due to a lost connection.
    • “Choppy” connection that leads to a noticeable lag.
    • Screen freezing.
  • Issues with the microphone on someone’s device which can lead to audio issues.
  • Issues with the webcam which can lead to visual issues.
  • Device being connected to other applications, which can lead to interruptions during the session such as e-mail, text notifications, and phone calls.
  • Power outages that abruptly end a session.
  • Problems with a website or platform that is being used to deliver teletherapy.